Discover couples BECU customer evaluations offered to the public message boards

• COVID-19 rescue comes in case out of forgotten earnings owed to COVID-19; consumers could possibly get sign up for doing 3 months regarding deferment.
• Co-signer release can be found immediately following twenty-four straight qualifying repayments.
• Passing / disability discharge comes in the newest sad circumstances you to definitely a debtor dies otherwise endures total long lasting disability.

BECU Studies, Problems & Litigation

Beyond our very own findings, all of us together with built-up one particular really informative buyers experience we might discover, plus one cases of suit contrary to the providers where the details turned societal.

BECU Online Product reviews

We’ve included what material we found here for its value as unedited, uncensored, and unsolicited user experiences. Note that these reviews are unproven, may include discrepancies, and may provide outdated recommendations (about rates, bonus offers, etc.).

“Even after we’re their while customers with a good credit score ratings, the refi rate remains not aggressive. I left him or her within this a-year.” – Anna for the WalletHub, 11/9/2020

Swapping are an aches however, a worthwhile one out of my opinion. Brand new checking interest from becu surpasses the deals interest within chase. Its discounts rate is always finest.

The primary reason he actually swapped regardless if try use-element. The mortgage costs work better very he gets his finance there and it is easier to outlay cash with a beneficial becu membership. He and additionally prefers the application and likes that you can use people automatic teller machine to the payment shielded. Their chase cards was basically as well as very low-quality in which he got to locate her or him changed every six months (big aches). The becu cards try top quality plus don’t wear out because the fast.

“Credit Unions are where it’s at! I personally use BECU and you can jyst some time ago, it sent me personally a notice that they were minimizing my car percentage based on a good credit score and you may instance. I didn’t need to go on it.” – cnotethepyro on reddit, 7/

BECU Consumer Complaints

While the consumer boat loan companies, student loan refinancing lenders end up in this new legislation of your own Individual Economic Coverage Bureau (CFPB), a federal service. Within its purpose, the CFPB allows customers to help you journal certified problems. This type of complaints try in public areas available on new CFPB formal site.

Since , users keeps filed 401 complaints about Boeing Professionals Borrowing from the bank Partnership (BECU) with the CFPB, that’s equivalent to you to definitely (1) criticism all of the seven (8) days and you can five (5) hours; that’s almost half a dozen (6) times greater than the common day-after-day problem price one of reviewed loan providers.

Inside the 2021, BECU obtained 52.7% alot more grievances than just it will for the the average seasons. In the 2022, the newest problem speed is 131.8% higher than the typical rate during that writing.

In the 2020, BECU received 62 problems, that is equivalent to you to definitely (1) criticism per $ billion for the reason that year’s business money or several (2) grievances each 69 team.

The allegations made in these complaints are unverified, are not necessarily affiliate of all consumers’ experiences with BECU, and may have dated advice (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

Lower than we have incorporated three (3) of the most extremely recent complaints (as of this writing) the spot where the individual consented to revealing their facts.

“My account are hacked and they stole good All of my personal wages I’m able to not make ends meet one experience my family members and you may an effective BECU Won’t Assist me!”

“On XXXX XX/XX/2022 I requested a <$>withdrawal from my BECU account via the ATM at the XXXX XXXX XXXX location in XXXX. I spoke with a customer service rep to raise my daily withdrawal limit, which she authorised http://www.cashlandloans.net/installment-loans-md. The ATM issued money, but after arriving at the XXXXXXXX XXXX on XXXX XXXX in XXXX to deposit the funds for rent, I discovered the ATM had only issued <$>. It never crossed my mind to count it at the time, because in XXXX years of banking, I’ve never experienced an incident with an ATM. I immediately called the BECU customer service line & filed a claim ( # XXXX ). The man I spoke with said that it would take multiple business days to investigate, but that I could check with the XXXX XXXX location to see if there was anything they could do. I spoke with a different customer service rep when I arrived, but he was unable to assist me, other than tell me to wait for the investigation results. I received a letter in the mail that the investigation was completed & my claim was denied because the ATM was in balance. I called to dispute the denial, but was denied again. I’m concerned that that <$>was instead issued to the next customer who used the ATM. Regardless, BECU shorted me <$>, and is refusing to take responsibility for their ATM ‘s mistake.”